There isn't enough space in the box for my personalisation, what should I do?

For some of our gifts, we are able to add one or two further characters to the personalisation text. Please get in touch with our customer service team before you order and we’ll try our best to help.

Wondering why we have a character limit? Each personalised gift on our site goes through various design stages, with the product designers testing every design with different typefaces and different arrangements of text. After testing, they decide on a final character limit which should ensure that the name or message appearing on that product is nicely presented, easy to read, suits the design and we trust their opinions!

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